Mount Michael Wines is treasured by all who know it and maintaining its quality and brand integrity has been my central focus following its acquisition in 2015. I love Mount Michaeal’s rich history, the characters who have made it what it is today and the many memories that have been created and enjoyed with our wines over the years.
As a Friend of Mount Michael, we are committed to nurturing our relationship with you, as our network of fine wine lovers grows. It is my intention to ensure we continue to be approachable and inclusive, and keeping with tradition where our brand is synonymous with handcrafted quality wines.
We have recreated our membership program to offer more rewards for you. Together with Winemaker James McElrea, we have created three wine experiences that we believe will take you, a Friend of Mount Michael, on an unforgettable wine journey.
As always, we love hearing from you and are always happy to look at personalising your wine order, so don’t hesitate to keep in touch.
Anna Robbie, Proprietor
Receive a case of wine (12 bottles) every quarter by choosing a mix of:
16 bottles of Pinot Gris
16 bottles of Pinot Rosé
16 bottles of Estate Pinot Noir
* Pre-release notice of new products
* Special ticket pricing and first notice to events
* A 10% discount on all additional wine and merchandise purchases
* Free shipping NZ wide
Receive a case of wine (12 bottles) twice a year by choosing a mix of:
8 bottles of Pinot Gris
8 bottles of Pinot Rosé
8 bottles of Estate Pinot Noir
• Pre-release notice of new products
• Special ticket pricing and first notice to events
• A 5% discount on all additional wine and merchandise
• Free shipping NZ wide
*Can also be delivered over a quarterly period; with 6 bottles delivered at a time.Subscribe Now
If you enjoy back vintages and collecting wine annually, raid our library.
Allocations are limited and our annual Irreplaceable Six has a growing waitlist.
The 2017 library raid includes:
1 bottle 2001 Estate Pinot Noir
1 bottle 2003 Estate Pinot Noir
1 bottle 2004 Bessie’s Block Pinot Noir
3 bottles 2013 Bessie’s Block Pinot Noir
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original undamaged packaging.Additional non-returnable items:
To complete your return, we require a receipt or proof of purchase.Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item to: 10 Pinot Noir Drive, Cromwell, Central Otago New Zealand.Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.Shipping
To return your product, you should mail your product to: 5A Lowburn Valley Road Cromwell Otago NZ 9384
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.SECTION 2 - CONSENT How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at [email protected] or mailing us at:
Mount Michael Wines
10 Pinot Noir Drive, Central Otago NZ 9384SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.SECTION 4 - AGE OF CONSENT
By using this site, you represent that you are over 18 years old. Please drink responsibly.QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at
[email protected] or by mail at;
Mount Michael Wines
10 Pinot Noir Drive Cromwell Otago NZ 9384